This translation is provided for your convenience. The legally binding text is the Dutch version.
Version: January 2026 · Applicable to all services of Nethost.nl
Article 1 — Definitions & parties
Service provider: Nethost.nl, registered with the Dutch Chamber of Commerce (Kamer van Koophandel) under number , VAT number , established in Zaandam, the Netherlands.
Customer: any natural or legal person who enters into an agreement with the service provider.
Services: all products and services offered by the service provider, including but not limited to web hosting, domain name registration and related services.
Agreement: any agreement between the service provider and the customer, including supplementary arrangements, amendments and renewals.
Article 2 — Applicability
These general terms and conditions apply to all offers, quotations and agreements under which the service provider supplies services to the customer. Deviations are only valid if agreed in writing. By placing an order, the customer declares to have read and to agree to these terms.
Article 3 — Services
The service provider supplies web hosting, domain name registrations and related services as described on the website. All services are provided on an availability basis ("as is / best effort"), unless a separate SLA has been agreed in writing.
The service provider reserves the right to change, interrupt or discontinue the services, provided the customer is informed in good time. In the event of essential changes, the customer will be notified at least 30 days in advance.
The customer may not use the services for activities that are contrary to the law, public order or public decency, including sending spam, hosting illegal content or carrying out (D)DoS attacks.
Article 4 — Prices & payment
All prices stated are exclusive of VAT unless stated otherwise (promotional prices for domain registration and transfer in the first year include VAT). Nethost may change its rates. A price change for a running subscription is announced by email at least 30 days in advance and applies from the next renewal period; in that case the customer may cancel free of charge with effect from the date the change takes effect.
Invoices must be paid within 14 days of the invoice date. In the event of late payment, the customer is in default by operation of law and the service provider is entitled to charge statutory interest and to restrict access to the services.
For direct debits, the customer authorises the service provider to collect the amount due via the payment method provided. Administration costs will be charged for a reversed direct debit.
Article 5 — Term & cancellation
Hosting subscriptions are entered into per month or per year, at the customer's choice, and are automatically renewed for the same period at the rate applicable at that time (see article 4). A monthly subscription can be cancelled up to one day before the renewal date at the latest; an annual subscription at least 14 days before the renewal date. After cancellation, the service continues until the end of the paid period.
Cancellation can only be made via the customer panel or by email to info@nethost.nl. A confirmation by email serves as proof of receipt.
After cancellation, all data, including files and databases, will be permanently deleted no later than 30 days after the end of the subscription period. The customer is responsible for making backups in good time.
The service provider may terminate the agreement with immediate effect if the customer breaches the general terms and conditions or is declared bankrupt or granted a suspension of payments, without being liable for damages.
Article 6 — Liability
The liability of the service provider for direct damage is limited to the amount the customer has paid for the service concerned in the past three months, with a maximum of € 500 per incident.
The service provider is not liable for indirect damage, consequential damage, loss of profit, reputational damage or loss of data, regardless of the cause.
The customer is fully responsible for the content they publish and for their use of the services. The customer indemnifies the service provider against all third-party claims arising from the use of the services.
Article 7 — Data protection
The service provider processes personal data in accordance with the General Data Protection Regulation (GDPR/AVG). A detailed description of the data processing can be found in our Privacy statement.
The customer has the right to access, rectify, port and erase their personal data. Requests can be submitted via info@nethost.nl or via the customer panel.
Article 8 — Cookies
The service provider uses cookies and similar technologies. A detailed explanation can be found in our Cookie statement.
Article 9 — Changes
The service provider reserves the right to amend these terms. Amended terms will be published on the website and communicated to the customer by email, taking effect no earlier than 14 days after publication. Continued use of the services after that date constitutes acceptance.
Article 10 — Applicable law & disputes
All agreements are governed exclusively by Dutch law. Disputes will be submitted to the competent court in the district of Amsterdam, unless mandatory statutory provisions designate another court.